Standard delivery : 2-5 business days for delivery.
Express : 1-3 business days for delivery.
All orders will be processed and delivered Monday through Friday, excluding holidays.
Delivery times may be slightly longer in some rural areas.
Store pick up : For pickups at our warehouse at 9790 rue meunier, suite 200, H3L 2Y8 Montréal, QC CA, bring the email with your invoice, and proof of identity.
Pickup hours: Between 9 a.m. and 5 p.m., Monday to Friday.
FREE RETURNS
The free return offer will be not available during big sales or special events like Black Friday or Boxing Day.
* Returns to certain rural areas will not be free Please write to: info@ookpikworld.com to ask for your return fee.
To return a product, please write to our costumer service info@ookpikworld.com to obtain a return number and a return label
Please write the following information:
Order number c
Nom du style
Color
Size
Reason for the return
FINAL SALE
- All items with 30% off or more
- Any item returned more than 15 days after delivery.
- Any item that has been used or without its original packaging.
- Any item delivered overseas (Europe).
- Accessories like beanies and caps.
