DELIVERY POLICY

Ookpik is pleased to offer free shipping on orders of $250 or more. Canadian orders only (all international orders are not eligible for free shipping). All orders will be sent by an official delivery company such as Purolator, DHL, Fed Ex or similar. Coats will be sent in special cardboard boxes for maximum protection.

Standard delivery : Please allow 2-5 business days for delivery.

Express delivery : Please allow 1-3 business days for delivery.

All orders will be processed and delivered from Monday to Friday, excluding statutory holidays.

Delivery times might be slightly longer in certain rural areas.

Pickup: For pickups at our warehouse at 9790 rue meunier, suite 200, H3L 2Y8 Montreal, QC CA, bring the email with your invoice, and a piece of identification.

Pick-up times: 9 a.m. to 5 p.m., Monday to Friday.